Does it matter if I use lowercase or capital letters for my username and password?
In one word: yes.
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The way you entered your username and password while signing up (lowercase and/or uppercase) is the only valid form when you sign in to the meridianbet.be site.
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EXAMPLE
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If you have entered the password "Mypassword12*!" when registering and then try to log in with the password "mypassword12 *!" (with the first letter being "m" in stead of "M"), the password with the lowercase letter will be denied.
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If you enter your password three times incorrectly, please contact the Customer Service so that we can reactivate your account.
