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FREQUENTLY ASKED QUESTIONS
What do I do if I have forgotten my password?

What do I do if I have forgotten my password?

Click the Forgot password link (top right of the website) ...

...  and enter your email address .


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CHECK YOUR MAIL BOX
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You will now receive an email with this request to change your password. Do not wait too long to click on the associated link, as it will only be valid for a limited time.

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LOG IN
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Use the temporary password you received to log in.
Use the temporary password to fill in the 'Old Password' field and choose a new password to fill in the 'New Password' field.