What do I do if I have forgotten my password?
Click the Forgot password link (top right of the website) ...
... and enter your email address .
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CHECK YOUR MAIL BOX
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You will now receive an email with this request to change your password. Do not wait too long to click on the associated link, as it will only be valid for a limited time.
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LOG IN
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Use the temporary password you received to log in.
Use the temporary password to fill in the 'Old Password' field and choose a new password to fill in the 'New Password' field.
More Questions...
How is it that I can not withdraw money?
Important: the payout method depends on the way you placed the money into your Player Account.
Why is my deposit not visible in my Player Account?
Please contact us by mail if you want more information if your deposit is still not on your player account. Send a proof of your payment to [email protected]
What does "the rollover" mean?
The conditions related to the rollover indicate that it is necessary to bet a certain amount before you can receive a bonus.
How is it that my password is invalid?
Important: check whether the spelling of your password is correct.