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Why is my deposit not visible in my Player Account?

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If your deposit is not yet visible on your Player Account, remember which day you made your deposit. During weekends and holidays it can go a little less quickly than during weekdays. Deposits can also take longer during busy periods.

Please contact us by mail if you want more information if your deposit is still not on your player account. Send a proof of your payment to [email protected] 


More Questions...

How is it that I can not withdraw money?

Important: the payout method depends on the way you placed the money into your Player Account.

A quick deposit via QR code

Deposit fast and safe in only need 20 seconds!

How do I deposit money in my Player Account?

You can deposit money quickly and safely via 'Deposit' in the 'Deposit & Withdrawal' section.

What does "the rollover" mean?

The conditions related to the rollover indicate that it is necessary to bet a certain amount before you can receive a bonus.

Deposits via HiPay

HiPay is the payment method for deposits via Bancontact, iDEAL, Visa, MasterCard, Maestro, Belfius, ING and SOFORT. The withdrawal of funds will follow the same method.