Last update: 28/05/2019
Article 1 - DEFINITIONS
For the purposes of these terms and conditions, the following terms are defined as follows:
1.1 Terms and Conditions
This document, which relates to the access and use of the Website, as defined below, and participating in the Betting, as defined below.
Any person who wants to access the Website and wants to use it, whether or not in order to participate in the Betting offer on the Website.
1.3 F1 Licence
The Authorization class F1 with number 126361 issued to MyBestOdds BVBA.
1.4 F1+ Licence
The Authorisation class F1+ with number 126361 issued to MyBestOdds BVBA.
1.5 Game of Chance
Any game by which a stake of any kind is committed, the consequence of which is either loss of the stake by at least one of the players or a gain of any kind in favour of at least one of the players, or organisers of the game and in which chance is a factor, albeit ancillary, for the conduct of the game, determination of the winner or fixing of the gain, as referred to in Article 2,1°, of the Gambling Law.
1.6 Gaming Commission
The advisory, decision-making and supervisory body referred to in Chapter II of the Gambling Law, whose website can be accessed via the following website: www.gamingcommission.be.
1.7 Gambling Law
Act of May 7, 1999 on gambling, betting, gaming establishments and the protection of players.
MyBestOdds BVBA, a company with registered office at 9000 Ghent, Koopvaardijlaan 31, registered in the Central databank of businesses registered in Belgium (KBO) with the number 0838.859.661 and with VAT number BE0838859661, also holder of the F1 and F1+ Licenses.
1.9 Betting Rules
The set of rules that apply to all betting.
Any person who wishes to participate in the betting offered on the Website and who has registered in a valid way.
1.11 Player Account
All personal registration– and login information associated with the use of the Website, the participation to betting, including the Cash Account and the Bonus Account.
1.12 Game Rules
The set of rules that apply to a particular game of chance or a particular Bet.
The website www.meridianbet.be (both desktop and mobile version), including the mobile application Meridianbet.be.
Game of chance where each player contributes a stake and that results in gain or loss which is not dependent on the acts of the player but on the occurrence of uncertain events that occur without intervention of the players, as under Article 2.2° of the Gambling Law.
Article 2 - THE WEBSITE
2.1 The Website is managed and operated by the Company.
2.2 On the website, the Company offers just Bets, in accordance with the hair issued F1+ Licence and the Gambling Law, and under the control of the Gaming Commission.
2.3 The Company reserves the right to no longer offer certain parts of the Website, including the offered Bets.
2.4 The Company reserves the right to refuse acceptance of complete or partial Bets, at any time and without any explanation
Article 3 - TERMS AND CONDITIONS, BETTING RULES AND GAME RULES
3.1 The Terms and Conditions apply to the access and use of the Website and to the participation in a Bet offered on the Website. In accordance with the F1+ licence, on the Website only 'Bets through information-society instruments" as defined in the Gambling Law, are offered.
3.2 Access and use of the Website and participation in Betting, is only permitted provided full and strict compliance with the Terms and Conditions, the Betting Rules, the Game Rules, and the Gambling Law (including regulations based on the Gambling Law, as applied prospectively and interpreted by the Gaming Commission).
3.3 Unless otherwise agreed in writing, the legal relationship between The Company on the one hand and the Visitors and Players on the other hand, is governed by these Terms and Conditions. Players and Visitors declare to have taken note of the Terms and Conditions and to accept these by using the Website.
3.4 By accepting the Terms and Conditions, an agreement is created between the Visitor/Player and the Company, within the framework of which the parties may conclude specific Bets. It is expressly stipulated that a Bet only comes about if and when the Player in addition to the Terms and Conditions, also accepts and strictly complies with the Betting Rules and the applicable Game Rules.
3.5 Non-acceptance of the Terms and Conditions implies that no use can be made of the Website and, in particular, the non-participation in the Betting offer on the Website.
3.6 The Company reserves the right to change and update these Terms and Conditions, the Betting Rules, the Game Rules, the access to the Website and the content of the Website at any time and without notice. In the event of a change of Terms Conditions, Betting Rules and or Game Rules the Players will be notified of this at the next login on the Website via notification. Changes and supplements are valid from the date stated in the notification. Any Stakes accepted from the date stated in the notification are subject to the amended Terms and Conditions. The and Conditions of previously received Stakes remain unchanged.
3.7 Participation in a specific Bet is also subject to the rules stipulated in the Betting Rules and in the applicable Game Rules.
3.8 Betting Rules.
3.9 Game Rules.
Article 4 - RIGHTS AND OBLIGATIONS OF PLAYERS AND VISITORS
4.1.1 The Visitor and Player agrees to refrain from behaviour that could harm (the reputation of) The Company, the Website, the Bets offered on the Website, other Visitors and/or Players.
4.1.2 It is strictly forbidden to change or influence, or to attempt to do so, the operation of the offered Bets, through any means, in particular to change or to influence the results, the impartiality or any defining element of a Bet.
4.1.3 It is also forbidden in any manner whatsoever to download, to use, to display or to transmit the content, or any part of the Website, with the aim, by means of computer viruses or any other code or software, to falsify, to interrupt, destroy or limit the normal operation or the functionality of the Website and its Betting offer, as well as to re-offer the customized content or use it.
4.1.4 In case The Company reasonably judges that the Visitor or the Player fails to comply with these Terms and Conditions / or has changed or has tried to change the Betting offer with or without fraudulent intent, or has used or tried to use a product equipped with artificial intelligence the Company reserves the right to immediately suspend or block the Player Account, to block the amount credited to the Player Account and to prohibit the Player or Visitor further access to the Website, and all this without any recourse whatsoever, and despite further (legal) steps The Company still could take.
4.2.1 Players can only participate in Betting provided a prior and valid registration.
4.2.2 Registration is only possible:
4.2.3 The person who registers ensures that there are no reasons which The Company does not know or may not know, under which he/she is unable to participate in the betting (such as, for example, a restriction or prohibition arising from an employment relationship, a statutory restriction or prohibition, a restriction or prohibition imposed by a sports organization - or association, a restriction or ban that results from the application of foreign legislation).
4.2.4 The following information must be provided by Belgian citizens as part of the registration: Name, Surname, Date of birth, Email and National Registration Number. Mandatory fields during the registration for foreign Players are: Name, Surname, Date of birth, Email, Passport ID, Nationality, Country, Postal Code and Town.
4.2.5 Each Player shall be responsible for the true, complete and accurate entries of its registration and login data and keeping them up-to-date. Each Player shall immediately notify the Company if any change occurs on his/her data provided.
4.3 Player Account
4.3.1 Each Player is entitled to one and only one Player Account, and only one Player Account is allowed per person, family, household, address, email address, telephone number, debit/credit account number, IP address, computer and shared computer e.g. school, public library or workplace. The Company expressly reserves the right to take the appropriate action if it appears or if the Company has a reasonable suspicion that a Player or other person, directly or indirectly, would have opened multiple Player Accounts or would have access to multiple Player Accounts. These measures include blocking the Player Account(s), including the money which would be on the Player Account(s). In this particular case, the persons concerned cannot assert any rights regarding the Player Account(s). After verification the Company can decide to cancel all Bets and return the deposits.
4.3.2 A Player Account is strictly personal. Only the person who has registered (validly) can use his/her Player Account. It is strictly forbidden to transfer a Player Account to a third party or to give access to a third party.
4.3.3 In case of loss, theft or forgetting the registration and login data, the Player should immediately inform the Company. The Company will then make a reasonable effort to re-grant the Player access to his/her Player Account.
4.3.4 Each Player is responsible for protecting the confidentiality of his/her registration and login data, including his/her username and password to login to the Player Account.
4.3.5 At the request of the Company, the Player is required to submit an official document with picture, to prove his/her identity (a copy of the passport or identity card) and, where applicable, an official proof of residence.
4.3.6 If it appears that the registration and login data provided by the Player do not correspond to his/her real identity and residence, all placed Bets by the Player on the Website will be void and winnings will not be paid. Additionally the Company reserves the right to block the Player Account of this Player and exclude him/her permanently to use the Website and the offered Bets. After 6 months of blocking the Player Account, the funds on the Player Account will be irrevocably and without any possibility of opposition or appeal become property of the Company, with loss of all rights to the Player and his/her successors.
4.3.7 The Player understands that by participating in the Bets offered on the Website, there is a risk to lose the money he/she has deposited on his/her Player Account
4.4 To comply with applicable laws and, in particular, the Gambling Law
4.4.1 Visitors and Players should always strictly comply with applicable legislation, and in particular with the Gambling Law, including the rules based on the Gambling Law, as interpreted prospectively by the Gaming Commission.
4.4.2 In accordance with Article 4,§3 of the Gambling Law, it is prohibited for anyone to participate in any Game of Chance or Bet whatsoever if the person involved may have a direct influence on its result.
4.4.3 Participation in the betting is prohibited for minors.
4.4.4 In case of breach of the relevant legislation the Company is free to suspend or to block the Player Account. The Company also reserves the right to inform the Gaming Commission and/or any other competent authority about this, and expressly reserves the right to therefor claim compensation from the Player or Visitor.
4.4.5 The Player declares and agrees that he/she is solely responsible for reporting and accounting any taxes applicable to him/her in accordance with applicable laws regarding the Winnings received from the Company.
4.4.6 In certain territories participating in betting can be restricted to certain terms or even illegal. The Company cannot be held liable in case a Player participates in betting from such territories.
4.5 Breach of the Terms and Conditions, Betting Rules and/or Game Rules
4.5.1 Without prejudice to other penalties that are listed in the Terms & Conditions, the Company can, in the case of a breach of the Terms and Conditions, the applicable legislation and / or the applicable Betting Rules and/or Game Rules, take one or more of the following sanctions: suspension or withdrawal of the Player registration, suspension or exclusion of the Player Account, denial of access and use of the Website, blocking the Player Account, refund of Bets (with the loss of any profits).
4.6 No right of withdrawal
4.6.1 Under Article VI.53, 14° of the Code of Economic Law the Player does not have a right of withdrawal in relation to the Bet(s).
4.6.2 The Player also agrees expressly that certain agreements related to Bets must be implemented immediately. In this case, the Player acknowledges that he/she loses his/her right of withdrawal once the rules that refer to such Bet were fully implemented. This loss of the right of withdrawal, as provided for in Article VI.53, 1° of the Code of Economic law, coexists with the loss of the right of withdrawal provided for in article 4.6.1 of the Terms and Conditions.
Article 5 - PAYMENTS AND PLAYERS ACCOUNT MANAGEMENT
5.1 Management of the Player Account and deposits on and withdrawals from the Player Account
5.1.1 Each Player is entitled to one Player Account, which is strictly personal.
5.1.2 The Player is always responsible for the access to and the use of the Player Account. If a person other than the Player accesses or acquires access to the Player Account, the Company cannot be held liable for any damage that would flow from it.
5.1.3 The Company has the right to check at any time if the conditions for a valid registration are (still) fulfilled and in particular to verify the identity of the Player, before proceeding to payment on a Player Account.
5.1.4 The amount that is used to place a Bet can never exceed the sum available on the Player Account.
5.1.5 The money on a Player Account does not give right to interest.
5.1.6 The Player acknowledges explicitly that the Player Account is not a bank account, but only represents the value of the amounts that the player has deposited at the Company as a commitment to participate in the Betting and/or the value of profits that the Player has won from Bets which he/she has participated.
5.1.7 The Player can deposit money on his/her Player Account through the payment solutions offered on the Website. The Company explicitly reserves the right to adjust or supplement these payment solutions. Deposits by credit card are forbidden following article 58 of the Gambling Law. In accordance with the Royal Decree of 25 October 2018, a Player can request an increase in their game limit by electronic means, after which the Player can play with this increased limit after 3 days with the approval of the Gaming Commission.
5.1.8 The player can withdraw money from his/her Player Account thru the payment solutions offered on the Website. To do so, the Player must fill in the desired amount he/she wishes to withdraw through his/her Player Account, after which this amount will be reserved until the Company has completed the necessary verification procedure. The Company explicitly reserves the right to adjust or supplement these payment solutions.
5.1.9 Funds should be withdrawn in the same method as previously used for deposit. The Company reserves the right to change the withdrawal payment method in individual cases.
Currently it is not possible to make a withdrawal via PayPal. If deposited via PayPal, a withdrawal must be done by bank transfer.
5.1.10 The payment of Winnings will only be effected in the name of the respective Player Account holder.
5.1.11 The Company may set without any justification and at its discretion additional verification procedures for all payments from which it has a reasonable suspicion that they present a risk.
5.1.12 The Player gives the Company the permission to manage the Stakes, Winnings and losses on the Player Account as a result of participation in the Bets. The Company also reserves the right to correct Errors in the preparation of the account balances of the Player Account.
5.2 The object of the Player Account
5.2.1 The Player Account shall only serve to participate in the offered Bets on the Website.
5.2.2 Deposits can be made only in order to participate in the offered Bets. If the Company determines that deposits and withdrawals are made without any proportional Betting, it reserves the right, without notice, to charge a 10% administration fee for each such withdrawal. The company also reserves the right to block and/or suspend the Player account, without prior notice.
5.3 Costs related to the use of the Player Account
5.3.1 The Company charges no fees to the Player for creating, managing or closing the Player Account.
5.3.2 The Company charges no fees for transactions to and from the Player Account, unless in case of a fast bank transfer or bank transfer to an account outside the European Union.
5.3.3 When the Player withdraws the full deposit immediately after payment, the Company reserves the right to charge an administration fee of 10% of the deposited amount.
5.4 Inactive Player Accounts
5.4.1 Each Player Account which hasn’t been active for a period of 30 months or more can be closed by the Company at its discretion, and further access to the Player Account and can be refused. The Player will be notified in time via e-mail that his/her Player Account will be closed due to inactivity. The Company will reasonably endeavour to refund monies of an inactive Player Account to the Player who’s Player Account has become inactive. If it reasonably appears to be impossible to refund, the Company will become the owner of the funds on the Players Account and will freely dispose of these funds.
5.5.1 In any case of suspected manipulations or fraud, and in case of violation of these Terms and Conditions, in particular the Associated Betting and the opening of multiple Player Accounts, the Company may exclude the Player from further participation in Bets. Any criminal or suspicious activities may be reported to the competent authorities. In that case, the Company will return only the deposits from the Player Account - provided that it is legally acquired - after deduction of an administrative fee of 10%.
Article 6 - DURATION OF THE AGREEMENT AND CONDITIONS TO TERMINATE THE AGREEMENT
6.1 The (framework) agreement between the Player and the Company is concluded for an indefinite period.
6.2 Each Player has the right to terminate this Agreement, by requesting this by e-mail to email@example.com. The money on the Player Account will be refunded, either after verification of the Player Account. After confirmation by email that the account has been closed, the Company will return the deposits to the Player.
6.3 Any Player may exclude him/herself from further participation in Betting for a specific or indefinite duration by submitting an application by email to firstname.lastname@example.org or by requesting an access ban at the Gaming Commission.
6.4 If a Player applies for self-exclusion at the Company, the closure of his Player Account or self-exclusion will not be effective until the Player receives confirmation from the Company that the Player Account has been closed or the self-exclusion has been completed.
6.5 After termination of the Agreement, the Player Account may be reactivated at any time, provided that a request therefore is sent by email to email@example.com, provided that the Player is no longer excluded.
Article 7 - LIABILITY
7.1 The Company will reasonably endeavour to check and to offer regularly with due skill and care all information concerning the Website and the Bets. The Company however gives no further guarantee that the posted information and content on the Website will always be complete, correct and/or actual or permanently available and without interruption.
7.2 The Company does not guarantee that the Website or the server that makes it available, will always be free or without error from viruses, bugs or other harmful elements nor that defects will be corrected immediately.
7.3 Additionally, any Player and Visitor acknowledges and accepts that the Website and its contents may be subject to temporary technical problems, such as the interruption of telecommunications, programming errors or other problems that can disrupt the functionality of the Website, without the Company being held liable.
7.4 The Company disclaims any liability for indirect damages (including, without limitation, damages for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential damages movable or immovable) as a result of these temporary problems or due to the use of the Website.
7.5 The Company cannot be held liable for any typing– or other errors in the offered Odds/Bets, if they would be different than intended. In the event that this occurs, the Company reserves the right to either void any affected Bets or to correct the error
7.6 The Company cannot be held liable for any changes in payments to a Player Account as a result of exchange rates.
7.7 The Company is not liable for any damage arising as a result of the use by a third party of the registration and login data and management of a Player Account, with or without the cooperation or knowledge of the Player.
7.8 In the case of system failure or communication problems in generating random numbers, paying the Player Account or use of the Website, The Company may in such cases not be held liable to the Players and Visitors and the Company reserves the right to cancel, interrupt or suspend, limit or change the odds on all relevant Bets.
7.9 In no event the Company shall be held liable for damages directly or indirectly due to negligence or improper use by the Players and visitors of the Website or participation in the Betting. The Players and Visitors are liable for damages resulting from their fault or negligence in the use of the Website and participation in betting, for which The Company reserves the right to recover the loss it suffers in full from the Players and/or Visitor.
7.10 Players and Visitors agree to promptly fully compensate on request of The Company, its officers, directors, employees, agents and suppliers, to defend them and hold harmless from and against all claims, liability, damages, losses, fines, penalties, costs and expenses, including legal fees, for a violation of the Terms and Conditions or any other liability arising from use of the Website.
Article 8 - PRIVACY
8.2 Data Controller
8.2.1 The Company is acting as a Data Controller, as defined by General Data Protection Regulation. The Company controls the ways your personal data is collected, processed and the purposes for which the data is used.
8.3 Contact details
8.3.1 Should you have any questions and concerns regarding how the Company deals with the personal information provided by your side, please contact our Data Protection Officer firstname.lastname@example.org.
8.4 Protecting Your Personal Data
8.4.1 The Company protects and keeps your personal information and data in accordance with the high standards of our company and with the applicable Data Protection laws. The applicable Data Protection laws define that the Company can only process your personal data when there is a legal basis for processing, including the “legitimate interest” proposed by our side. The legal basis for processing may be one of the following:
8.5 Legitimate Interests
8.5.1 The Legitimate interests for processing your data is when the Company has a business or commercial reason to do so. Your personal data is protected on the same level as the data collected for regulatory reasons and any other legal basis, and the Company will not process it in a way that would be unfair to you or your interests.
8.6 Type of data the Company collects and processes
8.6.2 The personal data the Company collects from you may include the following:
8.6.3 Where it is reasonable or required for the Company to do so and not damaging to your rights and freedoms, the Company also collects personal information and data from publicly available sources such as internet searches, public records, and broadcast media.
8.7 How the Company uses your personal data
8.7.1 The Company will process your personal data for the following purposes and in accordance with the following lawful conditions:
8.7.2 If you choose not to provide your Personal Data or to withdraw the previously given consent it may prevent the Company from meeting legal obligations, fulfilling a contract, or performing services required to run your Player Account. You may withdraw your consent at any time. Not providing your personal data may mean the Company is unable to provide you with products or services.
8.8 Updating your information
8.8.1 It is important that the information the Company holds about you is accurate and up to date in order for the Company to comply with our regulatory obligations and also to provide you with the best service possible. The Company therefore requests that you ensure your personal data is up to data at all times.
8.9 Data Retention
8.9.1 The data you have provided to the Company is kept for the period that you are our customer.
If you are no longer a customer of the Company, the Company will keep your data for the minimum length of time required to comply with the applicable legal or regulatory obligations. The Company will not retain the data beyond the AML/CFT requirements.
8.10.1 Definitions and Interpretation
“Cookie”: means a small file placed on your computer or device by the Website when you visit certain parts of our Website and/or when you use certain features of our Website.
“Cookie Law”: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
“Personal data”: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
18.104.22.168 By using our Website, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than the Company. Third party Cookies are used on our Website for advertising services. For more details, please refer to section 4 below.
22.214.171.124 All Cookies used by and on our Website are used in accordance with current Cookie Law. We may use some or all of the following types of Cookies:
126.96.36.199 Third party cookies are valid for varying periods. Some cookies expire up to 13 months after they are last updated.
188.8.131.52 For more specific details of the Cookies that the Company uses, please refer to the table below.
8.10.3 Consent and Control
184.108.40.206 In addition to the controls that the Company provides, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
220.127.116.11 The links below provide instructions on how to control Cookies in all mainstream browsers:
8.11 Personal Data shared with others
8.11.1 The personal information and data provided by your side is transferred for the purpose of our legitimate interest to the company Meridian Tech Ltd, which is a part of Meridian Group. The company Meridian Tech Ltd, further called “Data Processor” is registered under the number 08724636, with the address in Bulevar Mihajla Pupina 10b, Belgrade, Serbia. The data can only be shared to other companies of Meridian Group and with these other organisations:
8.12 Data Transfer Outside the EEA
8.12.1 The Company will only transfer your Personal Data outside of the EEA where alternatively:
8.12.2 The transfer of your Personal Data outside of the EEA, is only done within our group or to our secure business partners. The Company is taking all the required measures according to the applicable law to ensure the personal information and data is protected at the same level and at the same standards as it would be within the EEA by signing contracts with the recipient. The contracts with the recipients are made in accordance with contractual clauses for data transfers from data controllers in the EEA to data controllers or processors established outside EEA, made by EU Commission.
8.13 Your rights over your Personal Data
8.13.1 Please note that in accordance with the General Data Protection Regulation you have the following rights in regards to the Company handling your personal data:
Article 9 - INTELLECTUAL PROPERTY RIGHTS
9.1 The Website and all of its contents are protected by copyright. All copyrights, trademarks and other intellectual property rights of materials, content, trademarks, logos, graphics, photographs, animations, videos, texts and other distinctive signs provided as part of the Website and the offered Bets, always and unconditionally remain vested in the Company or its licensors.
9.2 Any reproduction, use or picture thereof is prohibited without the prior written authorisation of the Company.
9.3 The website and all content that is available to it, is intended only for personal, non-commercial use. The copying, transmitting, reproducing, replicating, publishing or redistribution of (parts of) the Website is prohibited and may lead to prosecution.
Article 10 - COMPLAINTS
10.1 In case of problems, comments or complaints Visitors and Players can contact customer support of the Company:.
By e-mail to email@example.com.
Article 11 - APPLICABLE LAW AND DISPUTE RESOLUTION
11.1 Belgian law is applicable to the Terms and Conditions and to any disputes relating thereto.
11.2 If disputes arise regarding these Terms and Conditions, the parties will endeavour at first place to reach an amicable agreement
11.3 Only the original Dutch version of these Terms and Conditions applies to a legal dispute. In case of differences of interpretation of these Terms and Conditions, the Dutch text prevails on the texts in other languages.
11.4 The courts of the district of Ghent shall have exclusive jurisdiction for all disputes that may arise regarding the Terms and Conditions, including disputes concerning the application and interpretation of these Terms and Conditions, without prejudice to the Player or Visitor, if he/she is a consumer within the meaning of Article I.1, 2° of the Code of Economic law, to take legal action against The Company before the court of the place where this Player or Visitor residences.
Article 12 - FINAL PROVISIONS
12.1 If any provision of these Terms and Condition is held invalid or unenforceable or contrary to a mandatory provision, this will in no way affect the validity and enforceability of the other provisions of the Terms and Conditions
12.2 In such case, the parties will negotiate in good faith to replace the unenforceable or conflicting provision by an enforceable and valid provision as closely as possible to the purpose and intent of the original provision.
The Betting Rules are an integral part of the Terms and Conditions (Article 3.8) and outline a number of general rules that apply to all bets.
Definitions of the Game Rules, in accordance with Article 3.9 of the Terms and Conditions.
We are unable to open a Player Account for individual residents in...
Meridianbet.com strives to create a responsible and humble gaming environment for each and everyone playing at Meridianbet.com